1 September 2023

1M1E – September 2023:  Alessio ARTUSO Supplier Quality Auditor

This month it’s Italy in the spotlight, proudly represented by Alessio, Supplier Quality Auditor at Crusta C, a cycling fanatic and lover of good food. He takes us through his working day at Crusta C! 

How would you describe your typical working day?

Working days at Crusta C go by quickly – they’re intense and fast-moving. You look at your watch for the first time and lo and behold, it’s time to head home. I strive to ensure our factories have access to raw materials that are compliant with all regulations, to keep documentation up to date and to communicate with our suppliers, ensuring we can make products that are in line with our expectations. 

What projects are you currently working on?

I’m working on harmonizing the processes and checks we carry out on raw materials to ensure they are the same across different sites, as well as making changes to the suppliers’ audit plan.

In a few words, describe your role to us.

Common sense, analytical ability and tact. 

  • Common sense: all quality control specialists need this. You need to know how to take the best possible decisions in emergencies. 
  • Analytical ability: careful analysis makes it easier to set feelings to one side and resolve problems more efficiently. 
  • Tact: suppliers, not to mention colleagues, can be very sensitive to criticism. Having a tactful approach may mean that you’ll get a better hearing from them. 

What are the key challenges or goals you have at work?

I would like to succeed in managing a team that’s devoted to 360° supply chain monitoring and to deliver supplier compliance with well-defined standards that are tailored to our requirements. 

If you could choose anyone at all to be your mentor, who would it be? 

I’d pick my father, because he passed on the importance of working hard and taught me there are times when it’s wiser to keep quiet. 

What do you like best about your work? 

I have to admit that I find the travel element very exciting. Discovering other countries and cultures is always an enriching experience. 

Which professional achievement are you most proud of? 

Having succeeded in carving out a role in a foreign company for myself and managing to get out of my comfort zone – I think these are my greatest professional achievements. 

What advice would you give to new team members? 

I’d advise them to listen to their colleagues and to be humble, but not shy. I’d also suggest they say what they’re thinking, in a respectful manner, of course. 

September’s question is: September = Back to school and back to work = less time for cooking. Which product from our marinated range do you prefer for your midday meals?

Tandoori skewers! There’s nothing better than a little spice to give yourself a bit of a boost after the return to work following the summer holidays! 

We’d like to thank Alessio for agreeing to take part in our September interview! 

If you would like to read more interviews, take a look at our blog. 

If you would like to join our team, feel free to check out our vacancies. If you’d like to send in a speculative application, just click here.


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